Social Media Marketing

• Consultant
• Jun 1, 2008 - Current
• Actively brainstorm and strategize social media initiatives based upon client goals. Monitor and engage with online communities on Twitter and Facebook. Maintain active use of social media as well as a thorough understanding of the social web. Provide ongoing advisement regarding refinement of established social media marketing strategies and assisted the following companies in building their social media marketing capabilities.

Consultant

• Maverick Marketing
• Mar 1, 2011 - Jun 1, 2011
• Worked with chief digital media strategist to initiate robust social media-based marketing initiatives, emphasizing consistent and timely deployment.

Consultant

• 1 On 1 Training
• Dec 1, 2010 - Feb 1, 2011
• Advised on proper social media platform etiquette in developing online community engagement.

Consultant

• Central Valley Business Incubator
• Sep 1, 2010 - Jan 1, 2011
• Provided a detailed business analysis, defining competition differential among select localized organizations offering development services to entrepreneurs and small businesses. Worked closely and established meetings with local business leaders in order to formulate a keen understanding of lead-generation schemes and client retention initiatives. Developed a robust and comprehensive promotional guideline for organization’s online business-planning platform.

Freelance Production Assistant / Client Liaison

• Carrasco Video Productions
• Jun 1, 2008 - Sep 1, 2010
• Participated in video-based projects, providing videography, editing, production, and creative input. Contributed to DVD cover design and provided support with regard to creative elements. Liaise with clients, developing strong relationships, managing expectations and resolving problems. Coordinated among multiple organizations in order to meet deadlines. Leveraged knowledge of screenwriting, screenplays, character / dialogue development and story progression in order to ensure polished, high-quality projects. Achievements: Contributed across multiple functions, including film editing and footage assembly, toward achieving deadlines, while enabling supervisor to focus on more demanding aspects. Significantly improved production turnaround time by helping set up basic video framework. Provided limited consultation regarding direction of company website and DVD cover design.

Senior Associate

• World Financial Group
• Dec 1, 2006 - Jun 1, 2008
• Rapidly promoted to participate in all aspects of business, consulting with clients to identify short-, mid- and long-term financial goals and develop appropriate financial strategies with emphasis on company products. Developed / delivered information regarding insurance, annuities, mutual funds, mortgages and other financial tools in order to educate clients. Exercised entrepreneurial skills to manage workload and customer needs / relationships as well as building and leading effective teams. Ensured timely, accurate completion of projects and full, multilevel communication with clients and internal groups as appropriate. Balanced competing priorities and informally mentored / coached junior colleagues. Achievements: Utilized exceptional communication strengths to establish, develop and cultivate strong customer relationships and focused internal team. Earned respect and trust of colleagues and quickly cultivated excellent professional network. Secured extensive industry knowledge in order to respond effectively to client questions and comparisons. Selected for promotion twice within initial year due to exceptional ambition and performance. Expertly led diverse clientele of all walks of life to define effective strategies to achieve financial goals.

Customer Service Associate / Shelver

• Southern Regional Library
• Jan 1, 2004 - Jan 1, 2005
• Categorized and shelved overflow books from all University of California libraries. Aided students in locating and retrieving books placed on reserve order and in locating shelved books as necessary. Tagged and packaged books for return to supplier and tagged/shelved overflow books from other libraries. Teamed with colleague to greatly improve operating efficiency by expediting shipping functions.

Customer Service Associate

• BookZone
• Sep 1, 2003 - Jun 1, 2004
• Guided customers in locating books and shelved books as necessary. Tagged and packaged books for return to supplier. Teamed with colleague to greatly improve operating efficiency by expediting shipping functions.

Intern

• Sony Pictures Entertainment
• Mar 1, 2003 - Jun 1, 2003
• Took on varying duties administered by supervisor to aid in producing a more effective work environment. Experienced the script-screening process with regard to originality, marketability, and financial risk and reward.

Supervisor / Assistant

• X-Cape Arcade
• Jan 1, 2002 - Jan 1, 2003
• Quickly promoted following demonstration of capabilities and reliability. Oversaw all business, operational, and customer service functions for arcade, including opening, cash management, maintenance/facility management, and problem resolution. Supervised and trained up to 7 employees and managed the snack counter, including inventory/supplies. Adeptly managed complex, demanding functions involved in operation of large-scale international tournaments.

Customer Service Representative

• Computer Zone
• Jan 1, 2000 - Jan 1, 2001
• Interacted with customers, providing product knowledge and guidance in selection. Managed cash registers and participated in inventory management and product unloading/placement. Leveraged knowledge of electronics and computers to surpass expectations and provide support to colleagues as well as customers.