DaveWillison
Updated February 2012
Team Lead Engineer at 4D

I am an IT engineer from Adelaide, Australia. My key skills involve Microsoft and Cisco technology.

Over the last year I have been managing a team of 6 first and second level helpdesk staff over two states, my organisational skills have been incredibly valuable and I have learnt a great deal about human management.

Currently studying - Certificate IV in Frontline Management

Quals - MCSE, MCTS, CCNA, ITILv3

Timeline

Team Lead Engineer

  • 4D
  • Feb 1, 2010 - Current

Managing Director

  • NiceIce
  • Dec 1, 2008 - Dec 1, 2009
  • Small business devoted to keeping festival goers cool with reusable icepacks.

Mid Level Engineer

  • Iocane
  • Jan 1, 2008 - Feb 1, 2010
  • Mainly Second Level IT tasks. The following is taken from IOCANE's Mid Level Engineer job description. • Development and maintenance of technical procedures • Provide technical pre-sales support • Complete documentation of client sites • Participate in on call roster rotation for IOCANE clients • Provide high level of customer service to all IOCANE clients • Complete documentation of all customer sites as required • Complete tasks associated with IOCANE projects as required

Analyst

  • Dept. Defence
  • Aug 1, 2002 - Jan 1, 2008
  • Post mission analysis on AP-3C Orion aircraft.

CISCON

  • Combat Support Unit
  • Jan 1, 2001 - Jan 1, 2002
  • This unit maintained a hardware and software responsibility for an entire RAAF base. Standard jobs/roles were help desk (using Service Centre 5), server maintenance, workshop, on site support and daily backups.

CISCON

  • RAAF Base Edinburgh
  • Jan 1, 2000 - Jan 1, 2001
  • Simpson Barracks. Initial recruitment at RAAF Edinburgh was a 10 week course dedicated to transforming young civilians into disciplined, focused and professional airmen. This was a high intensity course intended to test the academic, physical and psychological limits of the individual. Trade training was held at the School of Signals, Simpson Barracks. This course taught the skills needed to be a Communications Operator; such skills included are (but not limited to) typing at a minimum 35WPM, PC operations (hardware/software), security, radio operation and encryption equipment.
Job Duties

Pastimes