Gautam Ghosh
Updated November 2011
HR, Social Media

11 years of experience in Consulting, Organisation Development, HR Systems and capability building across a range of Indian and international organisations across industry sectors Gautam has over 9 years of experience in HR and Learning & Development in the Consulting and IT, BPO sector with firms like Satyam, Hewlett-Packard, Dell and Deloitte Consulting. His experience covers Knowledge Management, e-learning, Organization Development, Management Consulting,Training Management, Performance Management and Employee Relations. He is an MBA in HR from XLRI, Jamshedpur, and has two and half years experience before that in hotel operations in ITC Hotels and pharmaceutical sales with Eli Lilly. Gautam has given talks on “Blogging for Business” at organizations. He’s frequently quoted in the press as an authority on business blogging. If you want to interview him or invite him to speak at a conference, e-mail him at gautam@gautamblogs.com or call at 98731-41236 Gautam’s blog has been listed by HRWorld amongst the top 25 HR blogs worldwide and also amongst the Career 100 - a list of the top 100 career related blogs globally in the English language. His blog is also featured on the Alltop Careers and Alltop India categories. Earlier the blog has been featured as a case study in the book Business Blogs: A Practical Guide He has won the NHRD Network young managers’ paper writing contest in 1999, and has written and done case analysis on HR areas for Businessworld, Human Capital, The Human Factor, HR.com and Cybermediadice.com as well as youth magazine JAM and Aspirations Unlimited. He has also been quoted extensively by publications like Human Capital, Economic Times and Daily News and Analysis.

Timeline

India Marketing & Platform Evangelist

  • BraveNewTalent
  • Aug 1, 2011 - Current
  • User growth. Client acquisition. Marketing and Branding. Public Relations. Social media marketing. Blogger outreach.

Advisor

  • People Matters
  • Feb 1, 2011 - Current
  • People Matters is India's leading knowledge platform for leadership, organization and people issues using publication, events and training to build knowledge.

Blogger, Speaker and Writer

  • Gautam on Organizations 2.0
  • Jun 1, 2002 - Current
  • Recognition for blogging: 1. Ranked by HRWorld amongst the top 25 HR blogs worldwide 2. Amongst the Career 100 - a list of the top 100 career related blogs globally in the English language. 3. Listed on the top career sites on Career.Alltop.com as well as the India category on India.Alltop.com 4. Winner of the Best HR Blog Category in the RecruitingBlogs.com and ZoomInfo's "Best Blogs of 2007 contest" 5. Ranked by Businesspundit as one of the world's top 75 Business Blogs in 2009 6. Listed by evancarmichael.com as one of the 50 HR Blogs to watch in 2009 7. Speaker at the Milagrow Bimtech 4th Marketing Summit on how Small and Medium Enterprises can use Social Media I’m really passionate about helping fellow HR professionals increase their levels of competence. The belief is that we can be of immense value to organizations, if we evolve into business advisors. If you’d like to connect with me send me an email at gautam@gautamblogs.com or call me at +91-98731-41236 and we can bounce off some ideas. I also believe that our world of work is changing slowly and surely and the skills that helped us be successful in the past will no longer be that helpful in the future.

Owner and Moderator

  • HRgyan
  • Sep 1, 2000 - Current
  • HR Gyan is a community that connects HR professionals to share current and emering HR practices. My role is that of a facilitator and moderator (if need be)

Owner and Moderator

  • Knowledge Management Society of India
  • Aug 1, 2000 - Current
  • This e-group seeks to integrate the various emergent thoughts in the field of Knowledge Management in a uniquely Indian way. It seeks to be a community which shares learnings, knowledge, triumphs and tribulations in implementing this discipline in Indian organisations with their unique idiosyncracies and cultures.

Product Evangelist

  • Qontext, Inc.
  • Apr 1, 2011 - Jul 1, 2011
  • Qontext was developed by Pramati Technologies, the company that has delivered world-class products for over a decade, including the highly acclaimed Pramati Java Middleware and Social Twist. Headquartered in Silicon Valley, Qontext Inc. is a global provider of on-demand social networking software for medium to large companies and for software vendors seeking to quickly add state-of-the-art social features to their web-based applications. Qontext is the only private social collaboration platform that easily integrates with existing business applications such as CRM, ERP, HR, Financials, even custom applications down to detailed business objects. Qontext facilitates shared information including discussions, documents, blogs, wikis, videos, polls and more -- empowering employees to work together when and where they prefer -- optimizing productivity and knowledge management.

Strategist

  • Independent Consultant
  • Sep 1, 2006 - Sep 1, 2010
  • Led business development and delivered engagements. My expertise is primarily in the areas of capability needs assessment, gap analysis, intervention design and delivery, organisation change and transformation and capacity building. Have developed business and led engagements across Real Estate, Manufacturing, financial services, BPO and technology industries. Some assignments delivered while associated with Vyaktitva (suring 2008-09), performance consulting firm based out of Delhi : • Diagnosing the culture of an FMCG company and recommending what it needs to change to drive business growth. • Designed and delivered KRA setting and assessment programs for two telecom organizations. • Designed, Developed and Delivered a program on HR Capability Development for the Plant HR Managers of a FMCG company • Designed, Developed and Delivered a program on Competency Based Interviewing for the Hiring Managers and Recruiters of a Financial BPO Other consulting assignments • Accredited learning partner with ICICI Bank, delivering training programs to executives and managers. • Developed and Delivered a program on Performance Management for a IT Products company • Designed and delivered a workshop on Employment Branding and Social media for Frito-Lay India. • Designed and Implemented a Social Media Strategy for an executive search firm • Capability building of new employees for a professional services firm • Addressed project managers of an Indian IT firm on using social software tools for knowledge sharing. • Was Associated with Tvarita Consulting for HRO service and Learning and Development solution design and delivery for its clients.

Consultant

  • 2020 Social
  • Oct 1, 2009 - Jun 1, 2010
  • 2020 Social builds and nurtures online communities for Indian and international clients, to connect their customers, partners and employees, catalyze innovation and collaboration, and drive loyalty and advocacy. Heading the Employee and Talent community practice. Responsibilities include thought leadership on how businesses can use social technologies for corporate networking and employee engagement. Pitching to clients and presenting use cases to building talent communities Co-delivered a workshop for the CXOs of RPG Group an Indian conglomerate.

Visiting HR Lecturer

  • Kirloskar Institute of Advanced Managemet Studies (KIAMS)
  • Nov 1, 2006 - Dec 1, 2006
  • Visiting professor at KIAMS for an HR elective on Performance Management and Competency Building

Manager HR

  • Deloitte Consulting India Pvt. Ltd.
  • Jan 1, 2006 - Aug 1, 2006
  • HR Manager for technology consulting (Enterprise Application) practice. Focussed on areas like Retentions, Rewards, Performance Management and Employee Relations for around 400 ERP Consultants.

HR Generalist Advisor

  • Dell Inc.
  • Jan 1, 2005 - Dec 1, 2005
  • Focussed on a business partnering role with emphasis on talent management and development. I analyze the company objectives and improvement opportunities from a consulting viewpoint and works with my business unit to implement recommendations. Succession Planning Talent Management Employee Development Management Support Coaching and Consulting business leaders Organizational Culture initiatives HR issue resolution In my earlier role I was responsible for Organizational Development (OD) activities like: Employee Satisfaction Surveys 360 degree feedback High Potential Talent Development Psychometric tools Team Interventions In addition to these activites I also delivered training programs in the leadership and management development areas.

Training Development Specialist

  • Hewlett Packard
  • Sep 1, 2003 - Dec 1, 2004
  • Job Responsibilities Management, Leadership & Professional Development of approximately 3000 employees in HP’s Business Process Delivery Organization based out of Bangalore and Chennai. Achievements In conjunction with the technical training team developed the training road map for most of the roles in the organization. Developed a worldwide basic Management skills program along with the worldwide leadership development team and piloted the same. Modification of global training into local offerings by utilizing lower cost of local vendors while keeping global quality intact. Delivery of approximately 30 training programs per quarter with a consistent rating above four (on a scale of five)

Consultant - Individual & Organizational Development

  • Erehwon Innovation Consulting
  • Aug 1, 2002 - Jun 1, 2003
  • Training Delivery of programs like Creativity Thinking and Team Building. Consulting assignments around Strategic Management initiatives of Clients Research projects and setting up the firm's website

Senior Executive

  • Satyam Computer Services Ltd
  • Apr 1, 1999 - Jul 1, 2002
  • Initiated projects in the areas of KM, e-Learning, Competency Building and Organizational Development

Territory Manager

  • Eli Lilly
  • Dec 1, 1995 - Sep 1, 1996
  • I was a Territory Manager for pharmaceutical sales at Eli Lilly India in the city of Agra. Of a team of two, we managed to achieve superb growth of speciality prescription drugs upto 140% of target. Relationship management with wholesale dealers, retailers and doctors was a critical skill for success.

Front Office Supervisor

  • ITC
  • Jul 1, 1994 - Sep 1, 1995
  • As the Front Office supervisor of the ITC hotel Rama International at Aurangabad I was responsible for guest reservations to ensure that the hotel achieves optimum room occupancy.
Skill Proficiency
Education
MBA'99
XLRI Jamshedpur
Human Resources
'94
Manipal Academy of Higher Education
Management, Marketing, Hotel Subjects
'91
St. Francis' College, Lucknow
Science