Juan Pablo Alonzo González

Updated April 2012

Partner Technology Specialist, IT Consultant and Writer

Objective: A CIO man organization with a unique skillset where business and technology link and develop the technological potential in the business side and in every member of my team. Over 9 years of experience in different fields of IT and in creating, implementing and managing IT departments in public and private sectors. I consider myself an innovator and a natural leader with strong personal and professional values and with a gift on solving complex problems in a fast-paced environment and simplifying procedures and finding creative solutions. I am willing to relocate if necessary.

http://about.me/jpalonzo/

Timeline

Technology Writer

How-To Geek, LLC
Feb 1, 2011 - Current
Staff writer and blogger for The How To Geek posting How-To articles and tutorials about technology trends, operating systems and applications. www.howtogeek.com/author/jpalonzo

Partner Technology Specialist

Microsoft
Aug 1, 2011 - Current
Contribute to Partner Insight and Planning Build Trusted Technical Relationships Orchestrate and coach Solutions Practice Development Engage in Co-Selling Opportunities Evangelize Microsoft Platform Value and Cloud Opportunity Support Recruitment of Competitive Practices Expand Partner Capacity within the channel

Trainer

New Horizons CLC
Oct 1, 2006 - Jul 1, 2010
Microsoft technologies oriented courses on demand in New Horizons Guatemala and demos, tests or other support materials for the professional online courses creation.

Customer Field Engineer

Microsoft
Oct 1, 2006 - Aug 1, 2011
Customer Field Engineer at Microsoft Guatemala, in charge of all IT project implementations, internal applications and operations for Guatemala offices locally and the Dominican Republic, Trinidad and Tobago, Jamaica and Bolivia offices remotely. Tier 2 Engineer for my colleagues all through Latin America troubleshooting and escalation complex issues and training.

IT Manager

Secretaría de Comunicación Social de la Presidencia de la República de Guatemala
Oct 1, 2004 - Jun 1, 2006
Founded the IT Department for the Presidential Secretariat of Public Relations, created the SLA's and other administrative IT policies, network and security protocols, project management for all technology related deployments and websites, mail servers and the IT operations team management.

Network and systems administrator

Caja Lúdica
Feb 1, 2001 - Sep 1, 2004
Assessments on technology and support in the making of reports and some results presentations

Quote

“Juan Pablo is an excellent professional. His technical knowledge is a strong asset, he is also a very proactive person always trying to improve the way he works.”

Luis Manuel Corona

Microsoft LatAm Helpdesk Operations Supervisor, Siemens IT Solutions and Services
“Juan Pablo has two key atributes for sucess, curiosity to keep on learning technical matters and a great service attitude. He is a hardworking and walks with integrity. I would not hesitate to hire or promote him.”

Miguel Muñoz

Marketing Manager, Microsoft
“Since the first project we accomplished with Juan Pablo (a Virtual Private Network -VPN- configured for the Secretary he worked at that time) and through other projects, I received from him promptly and clearly all the exact data we needed when gathering the information to configure the equipment and also had his total support for testing even off-hours. This shows how well he knows what he's doing at his job and how good he knows the details of all the equipment and how everything works - even in detail, this all while being kind so it makes very easy and pleasant to work with, not a difficult customer at all.”

Edgar Enrique España

Senior Networking - IT Consultant, DataGuate
“Juan Pablo siempre demostró una excelente predisposición para colaborar con sus pares en temas técnicos y de apoyo para cualquier subsidaria sin hacer diferencias, también hago hincapié de sus excelentes habilidades para comunicarse, proactividad y liderazgo.”

Mariangela Torres

HST - Hardware Service Technician at Microsoft Bolivia, Siemens IT Solutions and Services Pvt. Ltd