Got questions?

We’ve got answers

What’s a review site?

For clarity we use the term ‘review site’ by which we mean the actual website that your customers enter their reviews for your company. Such as Facebook, Google My Business any dedicated review collection website.

How do I get my Revu name?

The order process is simple.

1) Search for your Revu name HERE.
2) Pay via Stripe checkout.
3) You will receive an email with your login details.
4) Login and add your review sites onto our simple dashboard.

How do I enter my review sites?

After choosing your Revu name you can enter up to six review site links in our simple dashboard that you would like your customers to choose from. We manually validate all entries before your entries go live.

What if I have more than one business location?

Absolutely no problem, all you need to do is purchase names relevant to your business location. For example, re.vu/ProperCoffee-Worcester and re.vu/ProperCoffee-Birmingham
Each has its own control panel and if you purchase using the same email address then you can login once and switch between the two account.

I’m not sure what I need enter?

Don’t worry. It speeds things up if all we need to do is validate your entries however, we understand that this techie stuff is not everyone’s bag so just enter as much as you can, and we will do the rest.

Can I change my review sites on Revu?

Yes, you can add, remove and change your review site links anytime (manual validation will be conducted again for adding or changing), this is a major bonus as your Revu name stays the same even if you change your review site links.

Is it really £45 per year?

Yes, there are no hidden charges. We need to cover our operating costs without using distracting ads and feel that £45 GBP per year is a reasonable charge for our awesome service. The charge that you subscribe to will not increase.

Can I have any Revu name?

We feel that your Revu name should represent your company, brand or website name. We will not approve revu names that are rude, abusive or misleading. All we expect is that you play fairly.

Can I change my Revu name?

Technically yes, however currently we can only manage this via a support ticket and limit the number of changes you can make (how often do you need to change your company name?).

How do I promote getting reviews?

You can use your re.vu link in any email, social media, postal campaigns and also on your website, business cards, business signage etc. Your Revu name doesn’t change even if you change or add review sites. From your dashboard you can also download a high resolution business card with your Revu name ready to go to the printers.

How do I cancel?

You can cancel your subscription anytime via your account dashboard, your revu name will be released once you cancel.
We are also happy to provide you with a full refund within 30 days of the initial subscription date.

What review sites do you support?

We support all review sites available. However we will only redirect customers to dedicated review sites, so a form on your own website won’t cut the mustard, sorry. Remember we manually validate your site links before they go live to ensure quality of the links you provide.

Do you collect the review and send it to the review site?

No, we don’t collect the actual review, we are not a review site. Look at us as more of an enhancement to your review sites. We give choice to your customers to encourage the ease of leaving a review.

How long does manual validation take?

It depends on how many requests we have in the queue. We aim to have validation complete within 48 hours but can be much faster. Your validation status can been seen via the dashboard.

All product names, services, logos, and brands are property of their respective owners and are used for identification purposes.